Who we are
Our website address is: https://daisyips.com
What personal data we collect
We may collect the following information:
name and address
contact telephone number/s and email address
other information relevant to customer surveys
Why we collect it
The relevant information is used by us, our agents and sub-contractors to provide any services requested by you and to communicate with you on any matter relating to the provision of the service in general. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- Periodically we may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time we may contact you by post, email or telephone to ask you for your feedback and comments on our services.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How long we retain your information
Personal data will only be retained for as long as necessary for the purpose of processing. However, the retention periods can differ based on the purpose the data was provided, the requirements of the business, and the lawful basis for processing.
Within our business activities there are some legal requirements which apply to the retention of personal data; the minimum retention period is 12 months and the maximum retention period is 7 years from the date the transaction concluded.
In the absence of any legal requirements, data is to be deleted when:
- the purpose for which it was provided is no longer valid; or
the data subject has withdrawn consent; or
the data is no longer up to date
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
All recent versions of popular browsers give the user control over the cookies they accept. You can set your browser up to accept/reject all cookies or accept/reject cookies for certain websites only. For further information visit www.aboutcookies.org or www.allaboutcookies.org
Links to other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by
law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
by email at mike@daisyips.com
or write to us at: Daisy IPS, 8 Dalkeith Close, Darlington, Co. Durham, DL3 8BN.
Complaints
All complaints will be handled under our complaints procedure which can be found by clicking the link in the “Useful Links” section of this website.